WaterPlants – Aquascapes That Breathe Life

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Frequently Asked Questions

Find answers to the most common queries about our products, shipping, returns, and more to help make your shopping experience seamless.
1
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use this to track your package on the carrier’s website.
2
What is your return or refund policy?
If you recieve decayed plants, we will refund on the basis of unboxing video.
3
Can I change or cancel my order after it’s been placed?
We process orders quickly to ensure fast delivery. If you need to change or cancel your order, please contact us within 24 hours, and we'll do our best to assist you.
4
Do you offer discounts or promotions?
Yes, we frequently offer discounts and special promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest deals!

Do You Still Have Questions?

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